Terms & Condition

Article 1 (Purpose)
These Terms govern the use of services provided through PENCILIN’s official website (pencilin.me), and stipulate the rights and responsibilities between the Company and Users.

Article 2 (Definitions)

• “Site” refers to the Company’s online store.
• “User” refers to anyone using the services.
• “Member” refers to a user who has registered and uses the service continuously.

Article 3 (Amendment of Terms)
The Terms may be amended as needed in accordance with relevant laws. If amended, the changes will be announced in advance and take effect on the notified date.

Article 4 (Services Offered)
The Company provides:

1. Sales and delivery of in-house products
2. Promotional and event services
3. Customer support and inquiries

Article 5 (Membership Registration and Termination)
Membership is free, and users can request to withdraw at any time. The Company may retain data for a certain period as required by law.

Article 6 (Orders and Payment)
Users may order products through the site and make payments via available methods (credit cards, PayPal, etc.).

Article 7 (Shipping and Returns)
The Company strives to dispatch orders promptly after payment confirmation.
However, for international shipping, delivery schedules may vary depending on customs clearance, local postal conditions, holidays, and logistics issues.
Therefore, exact arrival dates cannot be guaranteed in advance, and we kindly ask for your understanding.

Once shipped, tracking information will be provided. Returns are accepted within 7 days of receipt for change-of-mind or defective items, and return shipping fees may apply depending on the reason.

Article 8 (Intellectual Property)
All content including product images, designs, and trademarks belong to the Company. Unauthorized reproduction or use is prohibited.

Article 9 (Limitation of Liability)
The Company is not responsible for service delays or failures caused by force majeure or user negligence.

Article 10 (Dispute Resolution)
Any legal disputes shall be subject to the jurisdiction of the Seoul Central District Court in Korea.